FAQ

Sort Frequently Asked Questions by

General

  • We use only premium hemp farmed organically in Colorado, U.S.A. We want nothing but the best, so we made sure that not only was our hemp of the highest quality, but also any other ingredients like essential oils and carrier oils. We’re mindful about our formulations from start to finish!

  • At DOCSOILCBD we use solvent-free CO2 extraction. In other words, it uses CO2 like from the air we breathe to extract the beneficial molecules. We work directly with the farm and the manufacturers to ensure the highest quality products and the most efficient process from seed to sale. With Fab CBD you can trust that you are getting exactly what you want and need, and according the highest of standards.

  • Take caution when using any kind of CBD product. THC screening can be inaccurate sometimes. CBD can also metabolize in such a way that presents a false positive during lab testing. For these reasons, take any and all CBD products at your own risk.

  • Our products have a 12 month shelf life! Everything is made to order so nothing sits on the shelf for longer than a month or so before getting to you!

  • To maintain ultimate integrity of your premium CBD products, it’s best to keep them away from intense sunshine, heat, or cold. Store in a cool, dry place and you’re good to go!

  • CBD is the acronym for Cannabidiol, one of about 100 cannabinoids that have been identified in the cannabis plant. It is a non-psychoactive compound that interacts with the human body via our Endocannabinoid System (ECS). Rather than providing a “high”or some other overwhelming sensation, CBD works to reestablish balance in a range of bodily systems. A good summary for CBD is to think of it as a supplement that works to find and maintain homeostasis, or a state of biological balance.

  • Both hemp and marijuana plants are in the cannabis family. The main difference between the two lies in the proportion of CBD to THC (tetrahydrocannabinol). THC is the main psychoactive compound in cannabis; the compound famous for providing a euphoria of sorts, or a sense of being “high.” Hemp plants contain more CBD than marijuana plants, and they are bred to contain less than 0.3% THC, hence the ruling out of any possible psychoactive effect. Marijuana plants naturally have higher levels of THC and lower levels of CBD.

Service

  • There’s a few ways you can chat with us!

    Support@fabcbd.com

    Live Chat on our website

    Give us a call: 855-505-7908

  • Give us a call! We are available 10am – 6pm Central Time

  • Great news! We are a small customer service team. We’ve recruited the best of the best who love speaking with customers every day. We love answering any questions you have, solving any sticky situations that come up and we’re super fast too! We get back to everyone within 24-48 hours.

Shipping

  • We have a couple great options! We offer free standard shipping for orders over $99. Otherwise, our standard shipping is $5.99. We also offer FedEx Ground as an expedited option for $9.97

  • Shipping typically takes 3-7 business days to arrive. However, since COVID-19 we are seeing some longer delivery times in certain areas or during busier times of the year. Shipping may take up to 10 business days. If for any reason your order doesn’t arrive in that timeframe please email support@fabcbd.com and we’ll be happy to help!

  • As soon as your order ships we’ll email you with a tracking number so you can keep an eye out! Tracking will either be from USPS or FedEx.

  • Our shipping warehouse works around the clock to get orders out the door as fast as possible! Orders typically ship within 24-48 hours. If you need to make a change to your address after an order has been submitted please email support@fabcbd.com. We will do our very best to catch your order before it ships!

© 2022. All rights reserved. Website made by emodmarketing.